Share the property details
Send the location, equipment, symptoms or planned changes, and who can approve the work. Existing labels and service records help define the request.
Plan a heating change around the building load, distribution, connections, and retained equipment. Send the property details for review. A contractor, coverage, and appointment require confirmation.
What complete heating arrangement will exist after the conversion?
Changing to a heat pump is a system design decision. The building load, indoor delivery, outdoor placement, supplementary heat, and controls must be considered together before comparing proposed models.
Read the heat pump repair & installation guide
Use accessible labels and existing records. Leave internal equipment inspections and repairs to a qualified contractor.
Describe the work first, then confirm the people, timing, and terms before making a commitment.
Send the location, equipment, symptoms or planned changes, and who can approve the work. Existing labels and service records help define the request.
Our enquiry team reviews the enquiry. Confirm a contractor, their coverage, and how the property will be assessed before agreeing to an appointment.
Ask which findings support the work, what is included or excluded, and how completion will be checked. Agree on pricing and terms with the contractor.
Start with the installed equipment and its manufacturer instructions. Maintenance needs depend on the appliance and its use. Keep service records and ask a qualified contractor which seasonal inspections apply.
Identify current heat sources, planned envelope improvements, ducts or emitters, and electrical constraints. Request a written design basis rather than an equipment-size estimate alone.
Heating and cooling calculations should use the actual building and agreed planned work. Ask how the selected equipment's output relates to those loads.
Share the property location and the work you need so the request can be reviewed.
Include your property location when you describe the work. A contractor and their coverage must be confirmed before an appointment or work can be agreed.